Connected consumer devices require reliable digital services, continuous maintenance and secure communication between applications and physical products. Abinsula supports a global coffee company in Application Management Support activities for digital systems connected to smart coffee machines, ensuring operational continuity and continuous product evolution.
Abinsula works on the maintenance and development of mobile applications and backend services, supporting data management, reporting and secure communication between apps and coffee machines through BLE. The activities also include operational support processes such as ticketing, escalation management and system monitoring, helping ensure service reliability and efficient issue resolution.
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